Inbound Services

Our Incoming Call Center offers the following business services,

Manage all your telemarketing campaigns with the most trained personnel, with the latest technology tools providing vital information in real time about monitoring your service.
Executives trained to provide an excellent front-line service at the head of your business, obtaining direct and specific contact with each client, ideal for management of medical offices, law firm among others.
Excellent service focused on the activation of promotional codes or receiving calls for activation and/or customer service for the same campaigns.
Excellent service focused on the activation of promotional codes or receiving calls for activation and/or customer service for the same campaigns.
Manage with total security all your promotional campaigns and code activation, we provide a platform with the latest technology developed 100% Costa Rican.

Outbound Services

Our call center for outgoing calls has the following services,

Manage all your telemarketing campaigns with the most trained personnel, with the latest technology tools providing vital information in real time about monitoring your service.
We have more than 8 years of experience in banking and finance sector, this has placed us as one of the best sellers for several consecutive years in this area. Becoming an excellent strategic ally ideal to manage your campaigns or sales services or placement different products.
Make all your collection, tracking, notifications and accounts receivable processes in a concrete and effective manner. Thanks to our highly trained staff hand in hand with our state-of-the-art platform (BMAXIM), providing information and effective results in real time and maximizing response times to give your company the opportunity to focus directly on the most important Which is your business.
Carry out all your survey and control campaigns with your clients, we adapt to any type of business providing versatile support to determine the degree or level of satisfaction of your business, product and/or service.
Realice con nosotros todas sus campañas de encuestas y control con sus clientes, nos adecuamos a cualquier tipo de negocio brindando así de forma versátil un acompañamiento para determinar el grado o nivel de satisfacción ya sea de su negocio, producto y/o servicio.
We have the courier service who are trained to travel and attend professionally to all kind of customers, obtaining with this an agile, effective and quality service without leaving out the professionalism that characterizes us, you get a professional image and it would be your business, we are specialists in the distribution of financial products.
Thanks to our platform we offer you the appointment, scheduling and agenda follow-up service, all this through highly trained executives who will attend to all your clients by keeping track of them.
We have the latest technology for it, mass instant messaging SMS, we provide real-time indicators of all your strategies thanks to our platform integrated with this service, send notifications, follow-ups, promotions and collection alerts among many others.

ARCERSA

We offer real solutions.

Contact our team of Experts for more information